diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 4297941846
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined approach allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to establish a stable connection. After clicking the "send OTP" button, wait for the allotted time before seeking assistance from the app's live chat support if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active account number. If your account number has changed, send your updated KYC details to the customer support system via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any further problems.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, not including bonus amounts. This means you can only withdraw the money you've earned from playing games, not as a bonus reward.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you need to submit all required KYC details in the app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary to proceed with the application. Please ensure all necessary details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process completion time of 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used in gaming activities and cannot be withdrawn by anyone else. You can withdraw the actual money won from playing games with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history under settings to see the status of your withdrawal request. If it's failed, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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